2025 Winter Newsletter

Happy New Year!

As the days grow colder and we embrace the season ahead, we want to take a moment to express our gratitude to each and every one of you. We are thankful for you, your families, and your continued commitment to your health and well-being. Our mission remains to provide the best possible healthcare experience for you, prioritizing your needs in every decision we make and delivering care that reflects the positive spirit of our community. 

Welcoming New Faces to the Clinic 

We are thrilled to introduce new energy to Sound Family Health! Jessie Carrier, our fabulous Physician Assistant, has settled in wonderfully. Jessie is enjoying the beauty of the Pacific Northwest and looks forward to making a lasting impact in our community. 

Jessie continues to have availability and openings for new patients. As a result, she will be the only provider accepting new patients moving forward. Meanwhile, Dr. Mark Hoffman and Dr. Brad Andersen will be closing their practices to new patients. We appreciate your understanding and continued support as we make these adjustments to better serve everyone’s needs. If you know of anyone interested in scheduling an appointment with Jessie, please have them reach out to our office to secure a spot! 

Update: Our Partnership with VaxCare 

VaxCare is the company that we work with to provide adult vaccinations at Sound Family Health. Through this partnership, we are able to offer a range of vaccines, including Influenza, COVID, Pneumonia, RSV, Tdap, Hepatitis A/B, Shingles, and HPV. VaxCare will bill your insurance directly, as they have the capability to bill your pharmacy benefits. If you have any questions about the process with VaxCare, please feel free to reach out to us. 

We know new systems can bring a few growing pains, and we appreciate your patience as we get fully acquainted with these processes. If you need any vaccinations, do not hesitate to ask during your next visit!  

Insurance Updates: Keep Us in the Loop 

As we begin the new year, there are several changes to insurance plans. Please ensure that you provide our office with your most up-to-date insurance information whenever it changes. We kindly ask that you bring your updated insurance card to your next appointment or upload it securely through our messaging platform. 

Dr. Power’s Schedule 

As we move into the new year, Dr.Power will be reducing his in-clinic hours to three days per week: Mondays, Wednesdays, and Thursdays. We recommend that you schedule any follow-up appointments at the time of your current visit to ensure the best availability. 

A Friendly Reminder: Prescription Refills 

Our clinic has a 48–72 hour refill policy, and we strive to process your requests as quickly as possible. However, please keep in mind that there may be delays due to a range of factors. For faster processing, we recommend that you contact your pharmacy directly for medication refills, as this often expedites the process. 

UPCOMING OFFICE CLOSURES

January 20th, 2025 – Closed for Martin Luther King Jr. Day 

  • February 10th, 2025 – Closed for Staff Training 

  • April 28th, 2025 – Closed until 12:30 PM for Staff Training 

VACCINE UPDATE

We are pleased to welcome back the administration of adult vaccines to the practice! This took some time to sort through the best way to allow this to happen, and we have found a successful solution. We are offering the following: Tdap, Td, Hepatitis A & B, Pneumococcal, Shingles, HPV, and RSV. Flu and COVID vaccines will become available in the early fall.

Please note that there will be limited appointment availability surrounding these dates, and we encourage you to schedule your routine appointments and medication refills well in advance. We will have "same day" appointments available for acute issues, but we kindly ask you to plan accordingly. 

We hope the new year brings health, happiness, and joy to you and your loved ones. We look forward to continuing to serve you and our community in 2025! 

Primary Care Office

  • Urinary Tract Infection

  • Ear and Sinus Issues

  • Fever, Cold and Flu Symptoms

  • Sore Throat

  • Chronic Pain

  • Rashes

  • Stomachache

EMERGENCY ROOM

  • Broken Bones

  • Chest Pain

  • Fainting, Dizziness and Weakness

  • Head or Neck Injuries

  • Stroke

  • Uncontrolled Bleeding

  • Severe Allergic Reaction