Provide the highest quality pathology diagnostics, excellent service to our patients and clients, and a positive work environment.

Incyte Diagnostics is a private company founded in 1957 by pathologists to provide diagnostic pathology services throughout the Pacific Northwest. Our team of expert pathologists believes in a collaborative approach to patient care centered on outstanding quality diagnostics and service to the Northwest medical community. We have laboratories located in Bellevue, Spokane Valley and Richland, including our new clinical lab facility which opened in spring 2020. Our patient service centers provide convenient and comfortable locations for blood draws and other specimen collection procedures.

As a leader in anatomic and clinical pathology, Incyte Diagnostics combines expert interpretation with the latest technology to deliver the best results for clinicians and patients. The most current technology and testing available is utilized to enhance result accuracy, create efficiencies and detect diseases earlier.

Incyte Diagnostics currently employs almost 50 pathologists with subspecialty training in fields including Dermatopathology, Gastrointestinal Pathology, Gynecologic Pathology, Hematopathology, Molecular Genetic Pathology, Neuropathology, Oral and Maxillofacial Pathology, Renal Pathology, and Urologic Pathology. Our dedicated pathologists come from the nation's leading medical institutions with board certification and advanced subspecialty training.

In addition to services provided to physicians' offices and clinics, Incyte Diagnostics contracts with hospitals to provide laboratory medical directorship and consultative services to improve patient outcomes, physician satisfaction and retention through innovation. Partnering with hospital administration, Incyte medical directors share new approaches to continuous quality improvement, cost-effective diagnostic testing and improved outcomes for hospital staff and patients.

If you have received paper lab orders from your healthcare provider, please bring them with you along with your insurance card and photo ID. *Note*: some providers submit electronic orders directly to our lab, so not all patients will need a paper copy.

If your testing requires special preparation, such as fasting, please be sure to follow all instructions as detailed by your healthcare provider. This will ensure your test results are accurate.

Our Poulsbo Location is serving patients on a walk-in basis, and patients will be cared for efficiently and promptly. Kindly sign in at the digital kiosk in the Sound Family Health office. You will find the kiosk straight ahead when you walk into the office.

We do not require payment before your testing, and will send your bill after insurance has been processed.

If you have any additional questions regarding your bill, please feel free to call one of our knowledgeable billing specialists at 509.892.2701 or toll free at 800.403.6749.

1. Can I set up a payment plan?

Yes. You can set up a payment plan in our online portal or call our business office and set one up over the phone. We are happy to work with all of our patients.

Make sure to visit our online portal to view current and past bills, and pay outstanding bills.

2. Where did you get my personal information such as insurance carrier, personal address, phone number, etc.?

Your information was submitted when your provider sent in your lab order to us to collect.

3. What is this bill for?

A tissue, cellular collection, or body fluid obtained at either a doctor’s office or hospital and labeled with your name was submitted to our laboratory. Our pathologists are the specialists who evaluate the pathology specimen and provide diagnostic information to your doctor as to whether the sample contained any abnormalities.

4. What is an “EOB”?

EOB stands for Explanation of Benefits. The medical insurance company sends the patient and the provider a form summarizing the insurance plan’s coverage for a specific medical event (procedure, test or supplies), including the amount that needs to be paid by our patient.

5. Did you / Why didn’t you bill my insurance?

If your insurance was billed, it would be noted on your statement from us. You may call to confirm this using the phone numbers listed on your statement.

If your insurance was not billed, there are several explanations why you might receive a bill even though you have medical coverage:

Perhaps our billing department did not receive the complete insurance information or patient details for us to submit a claim

A call to your insurance may also provide a more complete explanation of your policy benefits.

Sometimes the insurance carrier has been billed, but the payment was denied. If a denial is the cause of your receiving a bill from Incyte Diagnostics, please refer to the EOB (Explanation of Benefits) mailed by your insurance company. The EOB form states the reason(s) for denial.

If you are a Medicare patient, it is possible that you will be responsible for charges if the service is defined by Medicare as a non-covered charge, or you have agreed to pay for services by signing an Advanced Beneficiary Notice (ABN) before the specimen was collected. Many oral or dental biopsies are not covered by Medicare, instead they are often considered a dental procedure and therefore are not covered.

If you wish to submit billing information directly, please contact our Billing Department.

6. How can I obtain the results of my biopsy/Pap tests?

The best place to obtain your results is through the physician that sent the order to Incyte Diagnostics. A report has been sent to them with the results of the testing. It's always best to get results from the clinician who is treating you.